Terms of service

Welcome to MANNER.

These Terms of Service (“Terms”) govern your access to and use of https://xenojoy.store and the products, content, functions, and services offered through the website collectively referred to as the “Services.”

Throughout these Terms, “MANNER,” “we,” “us,” and “our” refer to MANNER.

Our online store is hosted through Shopify, which provides the e-commerce platform that allows us to offer products and Services to you.

By accessing the website, creating an account, or placing an order, you agree to these Terms, our Privacy Policy, Return and Refund Policy, Shipping Policy, and other policies displayed on the website.

Do not use the Services if you do not agree to these Terms.

1. Eligibility

By using the Services, you represent that:

  • You are at least the age of majority in your jurisdiction;
  • You have the legal capacity to enter into a binding agreement; and
  • The information you provide is accurate, complete, and current.

A minor may use the Services only with the involvement and permission of a parent or legal guardian where permitted by law.

2. Customer Accounts

Some website functions may allow you to create an account.

You are responsible for:

  • Protecting your password and login credentials;
  • Providing accurate account information;
  • Updating your information when it changes; and
  • Activities conducted through your account.

Notify us promptly if you believe your account has been accessed without authorization.

We may suspend or terminate an account that is used fraudulently, unlawfully, or in violation of these Terms.

3. Product Information

We make reasonable efforts to display accurate product descriptions, photographs, measurements, specifications, availability, and prices.

However:

  • Colors may appear differently depending on your screen or device;
  • Measurements may vary slightly;
  • Packaging or product details may change;
  • Product availability may change without notice; and
  • Typographical, pricing, or technical errors may occur.

We reserve the right to correct errors and update product information, subject to applicable law.

4. Prices and Charges

Prices are displayed in the currency shown on the website or at checkout.

Your order total may include:

  • Product charges;
  • Shipping charges;
  • Applicable taxes;
  • Customs duties or import charges; and
  • Other fees disclosed before checkout is completed.

You are responsible for reviewing the complete order total before submitting your purchase.

We may change prices at any time. A price change will not normally affect an order that has already been accepted, except in the case of an obvious pricing or technical error.

5. Orders and Acceptance

Submitting an order is an offer to purchase the selected products.

We reserve the right to refuse, limit, verify, or cancel an order where reasonably necessary, including because of:

  • Product unavailability;
  • Incorrect pricing or product information;
  • Payment failure;
  • Suspected fraud or unauthorized activity;
  • Shipping restrictions;
  • Resale abuse;
  • Violation of these Terms; or
  • A legal or regulatory requirement.

An automated order acknowledgment does not necessarily mean that an order has been accepted.

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.

6. Billing and Payment

You agree to provide accurate and complete billing, payment, shipping, and contact information.

By submitting an order, you authorize our payment provider to charge your selected payment method for the total amount shown at checkout.

Payments are processed through authorized third-party payment providers. We do not directly store complete payment card information.

We may request additional verification before accepting or fulfilling an order. Failure to provide requested verification may result in delay or cancellation.

7. Shipping and Delivery

Processing and delivery estimates are provided for informational purposes and are not guaranteed.

Delivery may be delayed by circumstances outside our reasonable control, including:

  • Carrier disruptions;
  • Customs processing;
  • Severe weather;
  • Natural disasters;
  • Labor disruptions;
  • Government action;
  • Address errors;
  • High order volume; or
  • Supply-chain interruptions.

Shipping and delivery matters are further governed by our Shipping Policy.

8. Returns and Refunds

Returns, refunds, exchanges, defective items, and cancellations are governed by our Return and Refund Policy.

You are responsible for reviewing the policy before placing an order.

9. Intellectual Property

The website and its content may include:

  • Text;
  • Product descriptions;
  • Photographs;
  • Videos;
  • Graphics;
  • Logos;
  • Business names;
  • Icons;
  • Website layouts;
  • Software; and
  • Other materials.

Unless otherwise stated, this content is owned by, licensed to, or lawfully used by MANNER and is protected by applicable intellectual-property laws.

You may use the website for personal, lawful, and non-commercial shopping purposes.

You may not copy, reproduce, republish, distribute, modify, sell, license, scrape, or commercially exploit website content without prior written authorization from the applicable rights holder.

10. Product Reviews and User Content

Where the Services allow reviews, comments, photographs, or other submissions, you grant MANNER a non-exclusive, worldwide, royalty-free license to use, reproduce, display, adapt, and distribute the submitted content for operating and promoting the Services, to the extent permitted by law.

You represent that:

  • You own or have permission to submit the content;
  • The content is accurate to the best of your knowledge;
  • The content does not infringe another person’s rights; and
  • The content is not unlawful, deceptive, threatening, abusive, or malicious.

We may remove content that violates these Terms or applicable law.

11. Prohibited Uses

You may not use the Services:

  • For an unlawful or fraudulent purpose;
  • To violate applicable laws or regulations;
  • To infringe intellectual-property or privacy rights;
  • To submit false identity, billing, or shipping information;
  • To use stolen or unauthorized payment information;
  • To transmit malware, viruses, or harmful code;
  • To interfere with website security or functionality;
  • To gain unauthorized access to accounts or systems;
  • To scrape or collect content or personal data without authorization;
  • To harass customers, employees, contractors, or service providers; or
  • To engage in abusive purchasing, return, or resale activity.

We may restrict or terminate access where we reasonably believe these restrictions have been violated.

12. Third-Party Services and Links

The Services may integrate with or link to third-party platforms, including Shopify, payment processors, shipping carriers, analytics services, and social-media platforms.

Third-party services are governed by their own terms and privacy practices.

We are not responsible for third-party content, availability, security, or conduct that is outside our control.

13. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and Services are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be available;
  • Website access will be uninterrupted or error-free;
  • Every product will remain available;
  • All website information will always be current; or
  • Third-party systems will operate without interruption.

Nothing in these Terms excludes warranties, guarantees, or consumer protections that cannot lawfully be excluded.

14. Limitation of Liability

To the fullest extent permitted by applicable law, MANNER and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from the use of, or inability to use, the Services or products.

This may include loss of profits, revenue, business opportunity, goodwill, or data.

Where liability cannot legally be excluded, it will be limited only to the maximum extent permitted by applicable law.

Nothing in these Terms limits liability for fraud, intentional misconduct, or any other liability that cannot lawfully be limited.

15. Indemnification

To the extent permitted by law, you agree to indemnify and hold MANNER harmless from third-party claims, damages, losses, and reasonable expenses arising from:

  • Your unlawful use of the Services;
  • Your material violation of these Terms;
  • Content you submit through the Services; or
  • Your infringement of another party’s rights.

This provision does not apply where a claim results from the negligence or misconduct of MANNER.

16. Governing Law

Except where mandatory consumer-protection laws require otherwise, these Terms are governed by the laws of the State of Florida and applicable federal laws of the United States, without regard to conflict-of-law principles.

Customers may retain mandatory rights available under the laws of their place of residence.

17. Severability

If any provision of these Terms is found invalid or unenforceable, the provision will be enforced to the maximum extent permitted or removed where necessary.

The remaining provisions will continue in effect.

18. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce it later.

19. Changes to These Terms

We may update these Terms to reflect changes in our Services, business practices, or legal obligations.

Updated Terms will be posted on this page with a revised “Last Updated” date.

Continued use of the Services after revised Terms become effective constitutes acceptance of those Terms, subject to applicable law.

20. Contact Information

Questions about these Terms may be directed to:

Trade Name: MANNER
Email: dana@xenojoy.store
Phone: (305) 753-4315
Address: 1486 SW 19th Ave, Fort Lauderdale, FL 33312, USA

Customer Support Hours:
Monday–Saturday: 9:00 AM–6:00 PM Eastern Time
Sunday: Closed